Understand your environment
We review your priorities, existing systems, vendors, and operational constraints across gaming, hospitality, and corporate environments.
IT Specialistsfor Casinos and Hotels
IT services for other businesses“We act as an extension of your IT team.”
Since 2004, our team has delivered casino IT projects and consulting at more than 50 casinos in the United States and Canada. We add Tier 3 expertise for complex network, cloud, and security problems, and deliver infrastructure, cybersecurity, and casino management system (CMS) projects from planning through cutover.
IT DivestitureFrom Revel Casino to Ocean Casino Resort.
Our services
Tier 3 technical support
and IT project delivery.
We help with complex implementations, migrations, security remediation, and problems that need deeper investigation. We also introduce practical AI through local environments, training, and departmental workflows. We can take on a defined part of a project or manage the entire IT project with your team.
01
IT Services
Nutanix and VMware hyperconverged infrastructure, workload migrations, firewall deployments, network redesigns, and complex connectivity troubleshooting.
Explore IT Services02Project Management
Coordination of complex implementations and migrations, or management of the entire IT project through testing, cutover, and handover.
Explore Project Management03Cybersecurity
Risk assessments, penetration testing, vulnerability remediation, system hardening, Zero Trust configuration, threat monitoring, and incident response.
Explore Cybersecurity04Compliance
Technical controls, remediation, and audit evidence for NIST CSF 2.0, CIS Controls, and applicable PCI DSS and gaming requirements.
Explore Compliance05Cloud Services
Azure and Microsoft 365 migrations, hybrid infrastructure, and complex identity, access, and connectivity issues.
Explore Cloud Services0624/7 Help Desk and Tier 3 Support
Around-the-clock help desk coverage plus Tier 3 escalation for complex incidents, root-cause analysis, and issues spanning infrastructure, security, and cloud.
Explore 24/7 Help Desk and Tier 3 Support07AI Services
We configure Voice AI and AI receptionists, build local AI sandboxes and application dashboards, train staff in Claude and ChatGPT, and customize departmental workflows using local Meta Llama models through Ollama.
Explore AI Services08Virtual CIO (vCIO)
We provide strategic IT leadership, technology roadmaps, budget planning, vendor oversight, and regular business reviews to align technology with your goals.
Explore Virtual CIO (vCIO)Also for other industries
IT services for
other businesses.
We act as the dedicated IT team for businesses in other industries. Alongside support, infrastructure, cybersecurity, cloud systems, and technology projects, we provide Voice AI and AI receptionists, practical AI training, local AI environments, application dashboards, and custom workflows for HR, Accounting, Marketing, and other departments.
AI Services
Practical AI training, Voice AI and receptionists, local AI environments, and custom workflows for your business departments.
Explore AI ServicesVirtual CIO (vCIO)
Senior technology guidance, IT roadmaps, budget planning and leadership reviews aligned with your business goals.
Explore Virtual CIO (vCIO)The way we work
From technical planning
to implementation.
We work alongside your casino or hotel IT team on complex implementations, migrations, security improvements, and escalated technical problems. We bring specialist expertise, work with your vendors, and help plan and carry out changes. We can manage the entire agreed IT project while your IT leadership retains direction, approvals, and visibility.
Meet your technology partnerDefine the right engagement
Together, we agree on the scope, responsibilities, approvals, and acceptance criteria for a defined workstream or the entire IT project.
Deliver and support
We handle configuration, procurement, implementation, testing, and cutover within the agreed scope, then help stabilize the environment and document ongoing support.
Casino experience
Selected casino properties.
Northfield Park, Ohio
MGM Northfield Park
View portfolio entry
Las Vegas, Nevada
Plaza Hotel & Casino
View portfolio entry
Alpine, California
Viejas Casino & Resort
View portfolio entryA selection from our team’s experience across more than 50 casinos. Talk with us about relevant experience and references for your engagement.
Certified expertise
Certified expertise.
Practical IT delivery.
Our team’s delivery experience spans more than 20 years and more than 50 casinos in the United States and Canada, across gaming systems, hospitality, corporate networks, and business-critical infrastructure. Incident response is backed by GIAC Certified Incident Handler (GCIH) expertise, and our staff hold Microsoft certifications in security, compliance, identity, Azure, and Microsoft 365.
Every engagement has an agreed scope and named responsibilities. We coordinate vendors and changes, review configurations, validate test results, and document operating procedures, while your IT leadership keeps direction, approvals, and visibility.
Additional project capabilities
We can also manage
major IT and CMS projects.
We can manage the entire agreed IT and casino management system (CMS) project for a purchase, sale, new build, relocation, or transition, with or without an internal IT department. We work with your ownership group, vendors, and any internal IT staff from planning and procurement through implementation, testing, go-live, and handover. Your leadership approves key decisions; CMS vendors remain responsible for their application configuration and migration tools.
Acquisitions and Divestitures
Full IT and CMS project management for buying or selling a property, including integration, separation, data, access, and vendor coordination.
Explore Acquisitions and DivestituresNew Properties and Builds
Coordinate infrastructure, CMS readiness, procurement, carriers, contractors, commissioning, and opening.
Explore New Properties and BuildsRelocations and Transitions
Plan and manage system moves, connectivity, data migration, cutover, testing, and support transitions.
Explore Relocations and TransitionsCMS Conversions
Manage CMS conversions, upgrades, integrations, testing, cutover, and stabilization with your team and CMS vendor.
Explore CMS ConversionsLet’s talk
What technology
support do you need?
Tell us about the support gap, complex problem, or project in front of you. We can add Tier 3 expertise to your casino or hotel IT team or manage a complete IT project, with or without an internal IT department, from planning through handover.
Discuss your project with our technical team
Prefer to call? 1-877-452-5811